Fingerprint scanners such as the Access Startek FM220U L1 have emerged as the spine of secure transactions and identity checks in the rapidly growing digital authentication sector in India. Whether it is a banking application or government welfare program, these devices guarantee the authentication of identity is correct, secured, and in line with the UIDAI (Unique Identification Authority of India) guidelines.
If you are a CSC operator, banking correspondent or engaged in eGovernance services, then you would understand the importance of ensuring that your biometric device is kept in optimal working condition. Out-dated RD Service in a device or damaged hardware can shut down your daily operations-influencing both your income stream and customer confidence.
In this blog we will answer all the questions regarding the RD Service, warranty cover, technical assistance and best practices concerning taking care of this device to its FM220U L1 users. You will find out how to prepare your device to receive Aadhaar-based authentication services such as:
PM SVANidhi scheme for small vendors
Ayushman Bharat health services
Fino Payments Bank & other KYC-based banking services
eKYC authentication for telecom and government schemes
Jeevan Pramaan for pensioners
FM220U L1 is an ultra-precise fingerprint authentication device designed by Startek with STQC (Standardization Testing and Quality Certification) certified, therefore fully align with UDIDAI high-security demands. This guarantees it covers all the requirements necessary in Aadhaar-based authentication, which makes it a trusted entry in government, banking, and eGovernance service offerings in India.
L1 Security Certification is one of its highlights that ensure all of the fingerprint data (PID) is encrypted as it moves out of the device. This prevents the leakage of sensitive personal information to third parties as well as interception of transmission. The FM220U L1 also features Aadhaar Authentication API 2.5 which makes it partnered with the most current authentication protocol and future-proofs it as UIDAI updates its framework.
It is designed to be lightweight and portable and uses USB power only, making it versatile in both desktop and short-term deployments, ideal for CSC operators, banking correspondents and field verification agents. Plug-and-play compatibility with platforms such as Windows and Android platform, ensures that there are minimal setup hours and that operators can get to authenticate almost immediately without drawn out installations.
Its reliability, user-friendliness, and compatibility with best-practice security standards have made the FM220U L1 the standard bearer of high-stake verification applications involving Aadhaar-enabled banking transactions, welfare distribution, telecom KYC, and pension authentication across the industry. Used by lakhs of operators across the country, it is a reliable building block to verify identities securely and seamlessly using digital identities.
The UIDAI has made the RD (Registered Device) Service a mandatory security and compliance requirement to all biometric devices that will be used in Aadhaar authentication. Your FM220U L1 without the active RD Service will not be capable of Aadhaar based authentication and thus very necessary to CSC operators, banking correspondents and eGovernance service providers.
The RD Service is crucial in protecting sensitive user information by means of the PID (Personal Identity Data) encryption, in which the encryption of any biometric information takes place before any such information leaves the device. It also uses secure key management, where OEM-secured cryptographic keys eliminate the potential of misuse, as well as cloning and unlawful access. RD Service further maintains 100 percent compliance with regulations by ensuring that the device is aligned with Aadhaar Authentication API 2.5 capabilities, making them future-compatible with any new security protocols.
After RD Service expiration, the FM220U L1 can show errors when authentication is made like "Device Not Registered" or "Access Denied". This indicates clearly that you must recharge or renew your RD Service to reinstate usage.
All you have to do is visit rdservice.in, Go to the βRD Serviceβ page then select your Device and Model, give the serial number of your device and select the plan you want, the payment done and confirmation of reactivation delivered through the mobile phone or an email. Maintaining RD Service helps maintain continuous biometric operations in a secure and compliant manner.
The new L1 devices are already equipped with 1 RD Service that you can extend to 1 or 3 years during purchase depending on the need. After it has expired, you are required to renew it manually.
How to Renew RD Service:
Go to the RD Service Renewal Page π Click Here
Check RD Validity- Enter your device serial number here π Check Now
Choose a Plan 1 year or 3 years renewal.
Make Payment- Pay using secure Internet payments.
Confirmation - You will be notified via SMS/Email when RD Service has been successfully renewed.
π‘ Pro Tip: Make sure that you have the serial number of your device, registered mobile number, and email ID handy to do your renewals quickly.
With the purchase of your FM220U L1, the manufacturer provides 1-year warranty.
Warranty Covers:
Manufacturing defects
USB port failures
Sensor malfunctions
Functional issues not caused by mishandling
Warranty Does NOT Cover:
Damage or cracks Physically
Water/Moisture damage
Damaged USB cables or plugs
Software tampering that is unapproved
In case of covered problems you have with your device, the manufacturer will replace or repair it at no costs during the warranty period.
π‘ Tip: Keep the purchase invoice and warranty card so that it is easy to claim warranty.
Sometimes your FM220U L1 may show errors during authentication. Hereβs how to handle them:
Common Errors & Fixes:
Error Message |
Potential cause |
Solution |
device is not registered |
RD service is finished |
Renewal RD service |
device not found |
USB or driver issue |
Connect the device again and update the drivers |
PID blocked / denied access |
Old SDK or software |
Update SDK and RD software |
Slow scanning |
Dust on sensor lens |
Clean it with a microfiber cloth |
How to Get Help:
π§ Email: [email protected]
π Call: +91 97026 84343
π¬ WhatsApp: 8434384343
always reach out to authorized support sellers or websites to avoid fake service providers.
Taking care of your FM220U L1 will extend its life and reduce downtime.
β Doβs:
Always disconnect the device properly after use.
Store it in a cool, dry place.
Clean the sensor using microfiber fabric.
Keep RD drivers updated.
β Donβts:
To expose the device in moisture or direct sunlight.
Leave it or apply strong pressure.
Using unauthorized software or SDK.
To make sure that you are buying a genuine Access Startek FM220U L1 with a genuine RD Service and manufacturer warranty, it is essential to take into account several best practices. To start with, buy only at OEM-approved partners like Radium Box. Authorized sellers ensure authenticity as well as legalize products supported by proper documentation and warranty coverage along with easy activation of RD Service.
Always ensure that you verify the serial number using the GST invoice and the seller or actual verification site by OEM. This guarantees that the device that you purchase will be enrolled in the manufacturer database and can be registered under RD Service and receive warranty guarantee.
Beware of online or offline offers which are doubtfully too good to be true. In many cases, these products can be refurbished, fake or even stolen. Such devices will not pass RD Service activation, might not support Aadhaar-based authentication and cannot be claimed under the warranties.
When you buy a verified and reliable source, you get to protect yourself against the risk of operational downtimes, data security risks, and financial losses. Keep in mind that a legitimate FM220U L1 device means a long-term investment in reliable and secure biometric authentication, which could never be provided by counterfeit or unauthorized devices. Buy the Access FM220U L1 device at the best price in India, Click Here to Buy.
Task |
Frequency |
Check RD Service validity |
Monthly |
Update RD drivers & SDK |
Every 3 months |
Clean sensor lens |
Weekly |
Check warranty status |
As needed |
Backup activation details |
Once |
Access Startek FM220U L1 is a certified Fingerprint Scanner that is used to identify eligible recipients of Aadhaar-based authentication and KYC banking, and service delivery to the government. However, as with any digital tool, it must be supported through active RD Service, scheduled maintenance, and occasional technical support in order to work as it should.
By remaining proactive in RD Service renewals, maintaining warranty documents secure, and adhering to safe handling procedures, you can maintain continuous service delivery to your clients- whether at a bustling CSC center, a bank branch, or a small village service point.
In case of any doubt, such matters can only be renewed, driver downloaded or you can get technical assistance through rdservice.in. This will keep you compliant, secure, and up and running- providing you with confidence and agility in each authentication.
Frequently Asked Questions
You can check it at Check RD Validity using your device serial number.
Your device will stop working for Aadhaar-related services until it is renewed. Normal fingerprint capture may still work, but not for UIDAI authentication.
Yes, go to RD Service, enter your device details, choose your plan, and complete the payment. Renewal is typically processed within 1β2 hours.
You can email support at [email protected] or WhatsApp on +91 84343 84343.