We at RD Services India want our customers to be completely satisfied with their purchase. We have a seven-day return policy that starts from the date you receive your order. After seven days of your purchase, we cannot offer a refund or exchange. We at RD Services To be eligible for a return and exchange, your item must be in its original packaging unused and in the same condition as when you received it. A receipt or proof of purchase is required to complete your return. For certain conditions only partial refunds are applicable , which are subject to the following conditions: If there are evident marks of use on the product. If the product is not in its original state or has damaged/ tampered or missing pieces. If the product is returned more than seven days after delivery. To initiate a return, please contact our customer support team over call/mail. We will provide you with a return address and shipping instructions. We recommend using a traceable courier to ensure that your returned item reaches us safely.
If your return request meets the above criteria, we will process your refund using the payment method you used at the time of purchase. However, please note that cash refunds are not available for orders paid for using Cash on Delivery.
If you cancel your order, we may deduct 2% of the original payment, which is transaction fees that we are required to pay per transaction.
If you are eligible for a refund, we may deduct 5% of the original product's price.
Please ensure that the name on your account matches the name on your bank account as refunds to third-party accounts are not possible.
You can request a cancellation or return by clicking on the cancellation button in your user dashboard. However, we will not accept any refund requests for cancelled or returned orders more than seven days after the date of placing the order.
We appreciate your business and want to ensure that you have a positive shopping experience with us. If you have any questions or concerns, please feel free to contact us +91 97026 84343.