If IriShield Iritech is not there scan USB connections and test on different ports Drivers from IriTech web site - Check and verify RD Service Device Manager scans for IriShield it may not show up in which case, it should be updated. And if above doesn't work then reinstall the whole RDService package along with all the extensions by way of IriTech's support guide or call us +91 97026 84343.
Windows 10/11
Android 7+