Official Driver Download

Secugen RD Service Driver Download

Download the SecuGen Hamster Pro 20, which proves to be one of the most ultra-compact USB fingerprint scanners available...

  • STQC certified device support
  • Aadhaar Authentication & eKYC ready
  • Jeevan Pramaan & eMudra compatible
  • Windows 10/11 & Android 7+
Windows 10/11 Android 7+ USB UIDAI Ready
Official File Virus Checked Latest Version
EXE

Secugen HPro20 AP RD Services -Windows

Recommended Latest Windows Setup Package
Updated 30 May 2025
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EXE

Secugen HPro20 AP RD Services-64bit -Windows

Windows Setup Package
Updated 21 Jul 2024
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EXE

Secugen HPro20 AP RD Services-Legacy -Windows

Windows Setup Package
Updated 21 Jul 2024
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Compatibility

Windows

Windows 10 / 11

32-bit & 64-bit

Android

Android 7+

All major manufacturers

USB Connected

Plug & play support

UIDAI Ready

STQC certified device

WhatsApp Help Buy / Renew RD Service

Device not working after install? Drivers alone won't restore an expired device registration — you may need activation on the service page.

Check activation status ›

Frequently Asked Questions

SecuGen Hamster Pro 20 को किस सिस्टम के साथ उपयोग किया जा सकता है?

यह डिवाइस Windows और Android ऑपरेटिंग सिस्टम के साथ संगत है। सुनिश्चित करें कि आपका सिस्टम इन ऑपरेटिंग सिस्टम्स के साथ पूरी तरह से समर्थित है और सभी आवश्यक ड्राइवर और सॉफ़्टवेयर इंस्टॉल हैं।


Where can I download the SecuGen Hamster Pro 20 driver?

You can download the latest version of the SecuGen Hamster Pro 20 driver from Rdservice.in. Click here to download, This driver ensures seamless functionality and reliable biometric authentication for the Hamster Pro 20 fingerprint scanner.

How to fix the 'SecuGen Hamster Pro 20 device not recognized' error?

Firstly check the internet connection and then download the latest updated version of SecuGen Hamster Pro 20 driver. If the error persists, contact our customer care support team at +91 97026 84343.

What if I have trouble downloading or installing the drivers?

Check your internet connection first. If the problem persists, contact the support team for assistance or install the latest driver of secugen.

SecuGen Hamster Pro 20 driver not working after Windows update.

If your SecuGen Hamster Pro 20 driver is not working after a Windows update, follow these steps to resolve the issue:

  1. Uninstall the current driver:

    • Open Device Manager

    • Find the SecuGen device under "Biometric Devices"

    • Right-click and select "Uninstall device"

    • Check the box to delete the driver software

  2. Download the latest driver:

  3. Install the new driver:

    • Extract the downloaded files

    • Connect the Hamster Pro 20 to your computer

    • In Device Manager, right-click on the device and select "Update Driver Software"

    • Choose "Browse my computer for driver software"

    • Navigate to the extracted driver files and select the appropriate version (x86 for 32-bit or x64 for 64-bit systems)

  4. Verify installation:

    • Check Device Manager to ensure the device is listed as "SecuGen U20 USB FRD"

    • Use the SGDX utility tool to test if the device is functioning correctly

If problems persist, contact our secugen customer care support team at +91 97026 84343 for further assistance.

How to uninstall SecuGen Hamster Pro 20 driver?

To uninstall the current SecuGen driver, open Device Manager, locate the SecuGen device under "Biometric Devices," right-click to select Uninstall Device, and check the box to delete the driver software before confirming the uninstallation.

Installation Process
Secugen RD Service Windows driver installation, step 1: The Secugen Rd Service folder contains 3nos. drivers to install, all...
Step 1 of 12

Step 1: The Secugen Rd Service folder contains 3nos. drivers to install, all need to download as mentioned in the image for completion of installation.

Secugen RD Service Windows driver installation, step 2: After Extracting the Zip File Run the EXE Application SGI_BWAPI_S_Win...
Step 2 of 12

Step 2: After Extracting the Zip File Run the EXE Application SGI_BWAPI_S_Win_32bit_1.0.0.**.exe as administrator and install the setup by allowing the access.

Secugen RD Service Windows driver installation, step 3: Next step is to install Secugen HPro20AP Rd Services.Click on run and...
Step 3 of 12

Step 3: Next step is to install Secugen HPro20AP Rd Services.Click on run and wait to install it completely.

Secugen RD Service Windows driver installation, step 4: Then proceed to install HPro20AP Lagacy Driver, as administrator.
Step 4 of 12

Step 4: Then proceed to install HPro20AP Lagacy Driver, as administrator.

Secugen RD Service Windows driver installation, step 5: Accept the licensing agreement and click install.
Step 5 of 12

Step 5: Accept the licensing agreement and click install.

Secugen RD Service Windows driver installation, step 6: In Device Manager you will be able to see the loaded drivers in Finge...
Step 6 of 12

Step 6: In Device Manager you will be able to see the loaded drivers in Fingerprint Devices

Secugen RD Service Windows driver installation, step 7: The Secugen Rd Service folder contains 3nos. drivers to install, all...
Step 7 of 12

Step 7: The Secugen Rd Service folder contains 3nos. drivers to install, all need to download as mentioned in the image for completion of installation.

Secugen RD Service Windows driver installation, step 8: After Extracting the Zip File Run the EXE Application SGI_BWAPI_S_Win...
Step 8 of 12

Step 8: After Extracting the Zip File Run the EXE Application SGI_BWAPI_S_Win_32bit_1.0.0.**.exe as administrator and install the setup by allowing the access.

Secugen RD Service Windows driver installation, step 9: Next step is to install Secugen HPro20AP Rd Services.Click on run and...
Step 9 of 12

Step 9: Next step is to install Secugen HPro20AP Rd Services.Click on run and wait to install it completely.

Secugen RD Service Windows driver installation, step 10: Then proceed to install HPro20AP Lagacy Driver, as administrator.
Step 10 of 12

Step 10: Then proceed to install HPro20AP Lagacy Driver, as administrator.

Secugen RD Service Windows driver installation, step 11: Accept the licensing agreement and click install.
Step 11 of 12

Step 11: Accept the licensing agreement and click install.

Secugen RD Service Windows driver installation, step 12: In Device Manager you will be able to see the loaded drivers in Fing...
Step 12 of 12

Step 12: In Device Manager you will be able to see the loaded drivers in Fingerprint Devices

Product Overview

The high-end fingerprint scanner with USB is the SecuGen Hamster Pro 20. According to the manufacturer, it has superb image quality and a very high durability level. It is ultra-compact, of course, and fulfils all the requirements as defined for FIPS 201 (PIV) and Mobile ID FAP 20, meaning it is suitable for highly secure biometric applications.


Download the driver software from RD Service India so you can make full use of your SecuGen Hamster Pro 20. Driver software of RD Service is specifically made for Windows so you do not need to worry about its integrability and proper working. Installation and test documents are also included there to access the SecuGen Hamster Pro 20.


The SecuGen Hamster Plus, Hamster IV, and the Hamster Pro 20 devices are based on the premise that it almost is as simple as just letting the device dangle into your computer's USB port to get clean fingerprint images. For being rugged and having an optical sensor, these devices are great for a lot of biometric applications.


Try the best performance in the world right now with the SecuGen Hamster Pro 20 download. Tap the link here below to get the latest SecuGen drivers download for free!

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